I purchased my Greenstar pro from Just Juicers and the customer service was incredible. They had it express posted at no extra charge and any questions I had about the juicer they answered. Unfortunately, the juicer seems to be a lot of effort to use. The pulp doesn't come out as dry as advertised on other sites and I find myself juicing the pulp 3 times to get the most juice out of my veggies. Also, my juice has more pulp in it than what I expected (use the sieve provided in the box). Cleaning the machine does not take 3-5 minutes either. The main body of the machine where the twin gears connect into also needs a clean and this part is tricky. Now that I know how this machine works I don't think I would've purchased it.