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Warranty Soga

SOGA Warranty

  • SOGA provides a 12-month warranty and it applies only to products where the ‘12 month warranty’ expressly given in the product listing on this website.
  • Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure. You are also entitled to have the goods repaired (for minor issues) or replaced if the goods fail to be of acceptable quality.
  • Subject to the terms and conditions of this warranty, if your goods are defective within 12 months of your purchase, we can return the item for repair. If the failure is major and can’t be repaired, we will provide you a replacement or refund for the full amount of the purchase price (in the event that it is not possible to repair the goods or a replacement is unavailable).
  • The applicable warranty period (12 months) commences on the date that the product is delivered to your nominated delivery address.
  • If goods are damaged or defective upon delivery, you must provide photos for verification.
  • We require for your report to be validated by one of our representatives first before you send the unit back to us for a repair, replacement or refund.

soga citrus juicers

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Sedona raw food dehydrator

Loved shopping at just juicers. My Sedona raw food dehydrator arrived on time , and has been a pleasure to use. This has become my favourite tool in the kitchen. It’s so quiet and very easy to use and creates all my favourite creations.

Amazing customer service but machine not as I expected

I purchased my Greenstar pro from Just Juicers and the customer service was incredible. They had it express posted at no extra charge and any questions I had about the juicer they answered. Unfortunately, the juicer seems to be a lot of effort to use. The pulp doesn't come out as dry as advertised on other sites and I find myself juicing the pulp 3 times to get the most juice out of my veggies. Also, my juice has more pulp in it than what I expected (use the sieve provided in the box). Cleaning the machine does not take 3-5 minutes either. The main body of the machine where the twin gears connect into also needs a clean and this part is tricky. Now that I know how this machine works I don't think I would've purchased it.

Shopping with Just Juicers

Was very happy with the communication and service with Just Juicers. The delivery time was good and I am happy with the look and quality of my Hurom juicer.

Great fast service

Product is good and delivery prompt

Brilliant juicer

Great juicer! Heaps more juice from the same amount of produce than my last juicer and great tasting!!